Terms of Use
Lucid Boundaries
Please read the Terms of Use for the Program carefully and in their entirety before purchasing and using any of the courses offered on this site, (hereinafter referred to as the “Program”). The Program and its content are owned by Poisonous People, LLC.
1. Definitions:
- “Company”, “We”, “I”, “Our”, or “Us” means Poisonous People, LLC.
- “Participation”, “Participating”, “Using”, or “Use” means reading, implementing, trying, or otherwise engaging in the Program.
- “Program” means Lucid Boundaries.
- “You” “User” or “Your” means the purchaser and person using the Program.
2. Consent:
By participating in the Program, you implicitly and voluntarily agree to act in accordance with, and abide by, these Terms of Use.
3. DISCLAIMER:
By
participating in the Program, you understand that Jennifer Guerriero is a licensed clinical social
worker acting as a mental health educator. She is not a
medical doctor, psychologist/psychiatrist, or other licensed medical
professional. While Jennifer Guerriero is a licensed therapist, she is not
acting as your therapist in this program.
You are expected
to discuss any changes to your health, diet, or exercise regimen with your
physician or another medical professional first before trying them.
This Program is for informational and educational purposes only. The information and education provided in this Program is not intended or implied to supplement or replace professional medical treatment, advice, and/or diagnosis.
Although we do our best to make sure all of the Program’s content is up to date and/or accurate, we do not make any representation that all the information is accurate or free of errors at all times. We do not assume any responsibility for accuracy of the Program’s information, or its safety or efficacy as it applies to you. You should review any and all changes to your diet, lifestyle, exercise regimen, or supplement routine with your medical professional.
This Program is for informational and educational purposes only. The information and education provided in this Program is not intended or implied to supplement or replace professional medical treatment, advice, and/or diagnosis.
Although we do our best to make sure all of the Program’s content is up to date and/or accurate, we do not make any representation that all the information is accurate or free of errors at all times. We do not assume any responsibility for accuracy of the Program’s information, or its safety or efficacy as it applies to you. You should review any and all changes to your diet, lifestyle, exercise regimen, or supplement routine with your medical professional.
4. Assumption of Risk:
YOU MUST
ENSURE YOU ARE PHYSICALLY CLEARED BY YOUR PHYSICIAN TO PARTICIPATE IN THE
PROGRAM BEFORE PARTICIPATING. If you have any injuries or limitations, please
have them cleared by your physician before attempting to participate in the
Program.
By
participating in the Program, you are assuming the risk of participating in it
and agree to only participate if medically cleared to do so. We are not responsible or liable for your
participation in the Program.
5. Intellectual Property Ownership:
The Program
and its content, including, but not limited to, videos, graphics, and written lessons are
intellectual property owned by Poisonous People, LLC. Any violations of this term, and all terms
contained herein, will be legally pursued to the fullest extent permitted by
law.
6. No Sharing:
You cannot distribute,
copy, forward, and/or share the Program or its content with anyone else. Any
violations of these Terms of Use will be legally pursued to the fullest extent
permitted by law.
You may not share your password or login information with anyone. If you share your password or login with anyone who did not purchase the Program, you will be removed from the Program immediately and no refund will be issued.
You may not share your password or login information with anyone. If you share your password or login with anyone who did not purchase the Program, you will be removed from the Program immediately and no refund will be issued.
7. No Claims Made Regarding Results:
Any and all current or past-client testimonials, statements, or examples used by us are simply that: examples. They are not guarantees that you will also experience or receive the same results. Each person and his/her/their circumstances are unique and nothing shall be interpreted as a guarantee that you will experience the same results as another client of ours.
8. DISCLAIMER - No Warranties, Guarantees, or Representations Are Being Made:
We do not offer any representations, guarantees, or warranties, of any
variety, regarding the Program in any way. The Program is offered “AS IS” and without representations,
guarantees, or warranties of any kind, including but not limited to, implied
warranties of merchantability and fitness for a particular purpose, neither
express nor implied, to the extent permitted by law. We are not liable for damages of any kind
related to your use of the Program.
9. Your Release of Us, Indemnification, Hold Harmless:
To the
fullest extent permitted by law, Poisonous People, LLC expressly disclaims liability for any direct, indirect, and/or
consequential damages suffered by you related to your purchase or use of, or
participation in, the Program, its materials, our website, or any other
information obtained by you from us. By enrolling in the Program, you hereby
agree to this limitation of liability and release Poisonous People, LLC from any and all claims.
By participating in and/or purchasing the Program, you agree to release, forgive, forever discharge, defend, indemnify, and hold harmless Poisonous People, LLC, our subsidiaries, employees, agents, contractors, subcontractors, shareholders, directors, officers, coaches, assignees, licensees, and affiliates from any and all claims, suits, actions, charges, demands, liabilities, damages, judgments, and/or costs, related to, or arising out of, your purchase of or participation in the Program and/or your breach of any obligation, warranty, covenant, or representation set forth in these Terms of Use.
By enrolling in the Program, you agree to release us from any and all claims, and further agree to at all times defend, indemnify, and hold harmless Poisonous People, LLC as stated in this section herein.
By participating in and/or purchasing the Program, you agree to release, forgive, forever discharge, defend, indemnify, and hold harmless Poisonous People, LLC, our subsidiaries, employees, agents, contractors, subcontractors, shareholders, directors, officers, coaches, assignees, licensees, and affiliates from any and all claims, suits, actions, charges, demands, liabilities, damages, judgments, and/or costs, related to, or arising out of, your purchase of or participation in the Program and/or your breach of any obligation, warranty, covenant, or representation set forth in these Terms of Use.
By enrolling in the Program, you agree to release us from any and all claims, and further agree to at all times defend, indemnify, and hold harmless Poisonous People, LLC as stated in this section herein.
10. Our Refund Policy:
a. 100% Money Back Guarantee
We will do everything
within our ability (and within reason) to ensure your satisfaction. If you have any questions or concerns, or if there is anything
we can do to make your experience a more pleasant one, please email us. In the event that you are dissatisfied with the Program, we offer a 100% money back guarantee. To be eligible for the guarantee, you must meet the following criteria:
- Completion: You must complete every lesson and activity in the program. Lessons and activities that are skipped or incomplete will render the guarantee void.
- Timeframe: You must request the guarantee no sooner than 45 days and no later than 60 days after your purchase. The date of your purchase counts as Day 1. You must wait until Day 45 to put the guarantee into effect. Day 60 is the final day that the guarantee can be requested.
- Interview: You will be asked to complete a feedback interview so that we will be able to improve our products and services.
To implement this guarantee, please contact us.
b. No Chargebacks
The Client will not,
under any circumstances, issue or threaten to issue any chargebacks to the
Company or to the Client’s credit card and/or form of payment (i.e., PayPal)
for any reason whatsoever related to the Program. In the event of a chargeback,
the Company reserves its right to report it to the credit bureaus as a
delinquent account.
11. ARBITRATION CLAUSE:
If you have
any complaint or should any issue arise in the use of the Program, please
contact us directly first by emailing us.
However, if we are unable to amicably resolve your dispute in that manner, you agree that you and Poisonous People, LLC shall submit your dispute to binding arbitration with the American Arbitration Association, before an arbitrator that is mutually agreed upon, in accordance with the American Arbitration Association’s (“AAA”) rules.
By agreeing to this term, you hereby agree and understand that you’re waiving your right to a jury trial in court, which would otherwise be available to you if not for this Arbitration Clause. Should any arbitration hearing need to be held, it shall be held within 25 miles of Orlando, FL.
If the arbitrator issues an award and a judgment is made, the judgment will be binding and will be entered in court in the State of Florida. The only award that can be issued to you is a refund of any payment made to Poisonous People, LLC for the applicable Program. You are not permitted to seek additional damages, including consequential or punitive damages.
However, if we are unable to amicably resolve your dispute in that manner, you agree that you and Poisonous People, LLC shall submit your dispute to binding arbitration with the American Arbitration Association, before an arbitrator that is mutually agreed upon, in accordance with the American Arbitration Association’s (“AAA”) rules.
By agreeing to this term, you hereby agree and understand that you’re waiving your right to a jury trial in court, which would otherwise be available to you if not for this Arbitration Clause. Should any arbitration hearing need to be held, it shall be held within 25 miles of Orlando, FL.
If the arbitrator issues an award and a judgment is made, the judgment will be binding and will be entered in court in the State of Florida. The only award that can be issued to you is a refund of any payment made to Poisonous People, LLC for the applicable Program. You are not permitted to seek additional damages, including consequential or punitive damages.
12. Limitation of Liability:
Jennifer
Guerriero and Poisonous People, LLC are not responsible or liable in any way for any and all damages
you receive directly or indirectly from your participation in the Program. We
do not assume liability for damages, injuries, harm, death, misuse of (or
failure to properly use) the Program or its content, due to any act, or failure
to act, by you. IN NO EVENT SHALL WE BE
LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES.
13. PAYMENT, PURCHASE, AND PAYMENT PLAN TERMS
a. General Payment Terms:
When
you pay for the Program by credit card, you authorize and give permission to Poisonous People, LLC to charge your credit or debit
card for the amount owed for payment of the Program. When you purchase the
Program, your information (i.e. credit card and contact info) may be collected
by the third-party merchant i.e., PayPal, Stripe, LearnWorlds,
etc. (depending on the payment method you choose at checkout), who may
have privacy policies or security practices that are different than ours. Poisonous People, LLC is not responsible for the
merchant’s independent policies or practices.b. Payment Plan Terms / Failed Payment Procedures:
b. Payment Plan Terms / Failed Payment Procedures:
Should
you choose to purchase the Program via one of our payment plan options at
checkout (hereinafter the “Payment Plan”), you are hereby consenting to your
credit card being automatically charged 30 days
apart for 5 months to complete your total
payment.
If you choose the Payment Plan to purchase the Program, you hereby authorize and give permission to Poisonous People, LLC to automatically charge your credit card, debit card, or PayPal account, as payment for the Program, for which you will receive an electronic receipt, at the time and interval in which payment is due without any additional authorization from you.
We will not contact you to seek any additional authorization, approval, or permission before charging your card for each installment of the Payment Plan.
By choosing the Payment Plan, you agree and understand that ALL monthly payments are owed in full. There are no exceptions. No refund requests or stop payments will be granted or accepted.
If you choose the Payment Plan to purchase the Program, you hereby authorize and give permission to Poisonous People, LLC to automatically charge your credit card, debit card, or PayPal account, as payment for the Program, for which you will receive an electronic receipt, at the time and interval in which payment is due without any additional authorization from you.
We will not contact you to seek any additional authorization, approval, or permission before charging your card for each installment of the Payment Plan.
By choosing the Payment Plan, you agree and understand that ALL monthly payments are owed in full. There are no exceptions. No refund requests or stop payments will be granted or accepted.
c. Failed Payment Plan Payments / Re-charge procedures:
By
signing up for the payment plan, your card will automatically be re-charged 30 days apart for your remaining payments. Please plan
accordingly.
If your payment-plan payment fails on the 1st attempt:
In the event that your Payment Plan payment is not successfully made on your due date, your credit card will automatically be re-charged after a 3-day grace period to make your payment for the Program.
If your card was accidentally not updated or available to be processed at the time we attempted the initial charge, you’ll have that 3-day grace period to update your card information with any penalty or losing access to the Program.
After 2nd failed payment:
Your access to the Program will be temporarily suspended and you will not be able to access the Program at all until you successfully complete your payment. We will attempt to re-charge your credit card in 3-days.
After 3rd failed payment:
Your access will still be suspended, pending your successful completion of your owed late payment. In 3-days, we’ll attempt to charge your card.
4th and final attempt to make payment:
The 4th attempt is the final attempt to collect your payment before the matter is forwarded to collections. If the 4th payment fails, you will be permanently removed from the Program and no refund will be given.
When choosing the payment plan options, you consent to being responsible for ALL payments owed under the Program terms.
If your payment-plan payment fails on the 1st attempt:
In the event that your Payment Plan payment is not successfully made on your due date, your credit card will automatically be re-charged after a 3-day grace period to make your payment for the Program.
If your card was accidentally not updated or available to be processed at the time we attempted the initial charge, you’ll have that 3-day grace period to update your card information with any penalty or losing access to the Program.
After 2nd failed payment:
Your access to the Program will be temporarily suspended and you will not be able to access the Program at all until you successfully complete your payment. We will attempt to re-charge your credit card in 3-days.
After 3rd failed payment:
Your access will still be suspended, pending your successful completion of your owed late payment. In 3-days, we’ll attempt to charge your card.
4th and final attempt to make payment:
The 4th attempt is the final attempt to collect your payment before the matter is forwarded to collections. If the 4th payment fails, you will be permanently removed from the Program and no refund will be given.
When choosing the payment plan options, you consent to being responsible for ALL payments owed under the Program terms.
14. Severability:
The provisions of these Terms of Use shall be deemed severable, and the invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision hereof. If any Section, subsection, sentence, or clause of these Terms of Use shall be adjudged illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no effect on the Terms of Use as a whole or on any Section, subsection, sentence, or clause hereof not expressly so adjudged.
15. Entire Agreement:
These Terms of Use contain the entire agreement between you and the Company. There are no other promises or conditions in any other agreement (oral or written) between you and the Company.
16. Applicable Law + Venue:
These Terms of Use
shall be governed by the laws of the state of Florida.
Any action brought by any party arising out of or from these Terms shall be
brought within the Florida, County of Orange.
By purchasing and/or participating in the Program, you implicitly signify your agreement to all of the terms in these Terms of Use.
If you have any questions about the Terms of Use, please email us. Thank you.
By purchasing and/or participating in the Program, you implicitly signify your agreement to all of the terms in these Terms of Use.
If you have any questions about the Terms of Use, please email us. Thank you.
Updated On: January 4, 2024
Copyright © 2023 Poisonous People, LLC.
Although Jennifer Guerriero is a licensed mental health professional, she is not your therapist and is not providing any psychotherapy services through this site. Nothing on this website is intended to substitute for psychotherapy with Jennifer or any other mental health professional. The information on this website, as well as any video, blog, or social media posts made by Jennifer Guerriero on behalf of Poisonous People, LLC are for educational purposes only and are not intended to diagnose or treat any medical or mental health condition.